NEW YORK – The journey of Ticketmaster and Taylor Swift’s “Eras” tour has hit yet another snag, this time affecting fans in France.
On Tuesday, numerous fans reported difficulties accessing Ticketmaster’s website, which resulted in the sudden postponement of ticket sales for six upcoming shows in Paris and Lyon. The exact cause of the issue remains unclear, but Ticketmaster’s French Twitter account acknowledged it was due to a problem with a third-party provider.
Ticketmaster referred The Associated Press to the statement on its Twitter account. According to the company’s posts, tickets for the France shows are still available, and the third-party provider is diligently working to resolve the situation as quickly as possible.
Additionally, Ticketmaster assured fans that any unused ticket codes from Tuesday’s sale will remain valid and that affected fans will be directly notified about the new onsale date and time. However, the specific timing of these new ticket releases has yet to be announced.
This chaotic incident follows the highly-publicized breakdown during Ticketmaster’s sale of “Eras” tour tickets in the U.S. last November. The platform experienced a site crash during a presale event for Swift’s stadium tour, leaving countless fans without tickets after hours of waiting in an online queue.
Ticketmaster Faces Backlash and Investigation
In a recent incident, Ticketmaster, the dominant ticket-seller in the industry, faced severe criticism from fans and lawmakers alike. The company claimed that its website was overwhelmed by both genuine fans and malicious bots that purchased tickets to resell them at higher prices on secondary platforms. As a result, many dedicated Taylor Swift fans were left disappointed and frustrated.
Ticketmaster, having merged with Live Nation in 2010, currently holds the position of the world’s largest ticket seller. Annually, they process a staggering 500 million tickets across more than 30 countries. Notably, around 70% of tickets for major concert venues in the U.S. are sold through Ticketmaster, as per data from a federal lawsuit filed by consumers last year.
The recent postponing of France ticket sales has further fueled outrage towards Ticketmaster. Critics argue that Ticketmaster’s poor management practices are a direct consequence of the company’s monopolistic position in the concert ticket distribution space.
According to Shubha Ghosh, an expert in antitrust law from Syracuse University Law School, “Ticketmaster is a poorly run company, and its bad practices stem from its position as a monopolist in the concert ticket distribution space.”
The incident has put Ticketmaster under the spotlight, raising serious concerns about their operations. With ongoing investigations, it remains to be seen how this controversy will impact the future of concert ticketing.
Swift’s U.S. Tour at Its Final Destination
Swift is reaching the much-anticipated end of her 52-date U.S. tour, with the final shows taking place in sunny Los Angeles early next month. This remarkable journey has enthralled audiences from coast to coast, captivating fans with unforgettable performances and infectious energy.
International Excitement: From Mexico City to Paris and Beyond
While bidding farewell to her American fans, Swift’s international tour is just around the corner. Kicking off on August 24 in vibrant Mexico City, she will embark on a thrilling series of concerts that will transport her immense talent and magnetic stage presence across different continents.
An Unforgettable Rendezvous in Paris
Mark your calendars for an unparalleled musical experience as Swift graces the City of Love. In May 2024, she will perform four electrifying concerts in the enchanting streets of Paris. The city’s iconic venues will come alive with Swift’s euphonious melodies, filling the hearts of spectators with pure delight.
Lyon: A French Haven for Swift Admirers
Following her spellbinding Parisian escapade, Swift will continue to captivate audiences in the culturally rich city of Lyon. With two mesmerizing shows scheduled for next June, Lyon shall bear witness to the undeniable talent and artistic brilliance that Swift effortlessly exudes.
Elevate your senses and join the exhilarating global tour of a musical powerhouse who knows no boundaries – Taylor Swift!
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