Strengthening Customer Booking Experience
On the Beach Group is excited to announce its partnership with Ryanair, adding the budget airline to its platform. This collaboration comes at a crucial time, as other online travel agents have recently removed Ryanair’s flights from their websites. The U.K. online holiday retailer believes that offering Ryanair flights will enhance the booking and travel experience for its customers.
A Strategic Move
By becoming the fourth Ryanair-approved online travel agent partner, On the Beach Group aims to simplify its operations and place greater focus on strategic areas. This agreement not only benefits the retailer but also enables both parties to resolve outstanding litigation. Moving forward, they plan to concentrate their efforts on building a strong partnership.
Advocating for Consumer Choice
Following a successful outcome in court regarding refunds paid to customers, On the Beach Group’s Chief Executive, Shaun Morton, expresses his commitment to safeguarding consumer choice in the travel sector. He sees this agreement as a significant milestone in the company’s journey, aligning with its goal of delivering the best possible experience for customers.
In response to recent developments, where other online travel agents removed Ryanair’s flights, the airline noted that this decision aimed to protect customers from potential scams and booking changes. Although this had impacted Ryanair’s performance in the third quarter, the company remains focused on prioritizing customer safety and satisfaction.
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